Support

Maintaining excellent standards of customer care. ISO9001 registered.

Our 107 franchisees provide invaluable local knowledge and interest, with the high standards of customer service that you expect. Once you have called your local depot to arrange a collection, a driver will collect your parcel, document or package and enter the details into a handheld portable data terminal known as a Parcel Coder carried by every vehicle driver. On arrival at the collecting depot, details of the package arrives, the route label is printed and ready to be attached and tracking details logged onto the computer. Our automated central sorting hub currently handles over 500,000 parcels a night. It uses a unique barcode on your package to identify, track, label, move, sort and load completely automated - in a matter of minutes. From the hub our linehaul trucks will take your package to the appropriate depot through the night, for delivery by Transmith Group LTD vehicle or to an airport for despatch to one of 220 Countries that we serve.


Letters And Documents Delivery Division (LDD)

Parcel Delivery Division (PD)

Freight Delivery Division (FD)

Cargo Transport Service (CTS)

Motor Vehicle Relocation (MVR)

Online Tracking

Transmith Group Documents

Packaging tips (click here for more info)

Timezones

Troubles converting LBS to Kilos?
Click here to use our "LBS-Kilos Converter" to convert LBS to Kilos


About Transmith Group

Contact Transmith Group


Tracking - Frequently Asked Questions (FAQ’s)

How long will consignment details be available on the Internet?
Tracking information will be available for a minimum of 120 days.

Will the Transmith Group Internet tracking facility be available 24 hours a day, 7 days a week?
The internet system will be available each day for 24 hours.

General - Frequently Asked Questions (FAQ’s)

What are the minimum system requirements for the Transmith Group Internet Tracking system?

The minimum system requirements for the Transmith Group Internet Tracking system:
-An IBM Compatible or Mac Compatible with an Internet Connection.
-An InternetReady Operating System (ie: Microsoft Windows ® 95, 98, NT, 2000, or XP operating systems; Mac OS ® 7.6.1 or higher on Apple Macintosh Compatible systems; any linux operating system version)
Recommended browsers include Microsoft Internet Explorer ® versions 3.x and higher or Netscape ® Navigator versions 3.x and higher. Alternatively any browser that supports Graphics, JavaScript and Cookies.


How do I optimise my browser to ensure correct usage of the Transmith Group Internet Tracking system?
Set your browser to support the following settings:
-Enable JavaScript
-Enable cookies
-Enable Graphics

" I can’t say enough good things about the service,..." [more]
IGOR , RUSSIA | ROLEX
" Transmith Group made the ownership transfer transaction..." [more]
MIGUEL , ARGENTINA | TRACTOR
" My Regency Mirror, which was very fragile, arrived with..." [more]
GIANLUCA,ITALY | MIRROR
" Just a note to thank you and your packer for the..." [more]
JOE, ILLINOIS | MICROSCOPE
" You were all so helpful  I can not thank you enough..." [more]
ALVAREZ ,SPAIN | LAMP
"  It was a great experience. Katie was fantastic...." [more]
HANNAH , AUSTRALIA | VEHICLE SELLER
" I found your service to be extremely easy-to-use and..." [more]
MITCHELL , TEXAS | VEHICLE
" This was the first time I was involved in this type of..." [more]
THOMAS , GERMANY | BOAT
" It's been my 3rd transaction with Transmith Group..." [more]
CHANDRA , JAPAN | MOTORHOME
TROUBLES
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LBS-Kilos Converter
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