Financial use

This page has the answers to the questions most fequently asked about the financial aspects of the SafeDeal service.
For any questions about the general use of the SafeDeal service, go to the General use page . If you cannot find the answer to your query, send an e-mail to our Client service.
Q. How much does it cost to use the SafeDeal service?

The cost of the SafeDeal service is based on the total amount of the transaction and on the method of payment used by the Buyer, as shown in the chart bellow. The total amount of the transaction is determined by the purchasing price of the goods plus the eventual postage and packing costs.

 

The transaction cost SafeDeal (Credit Card) bank transfer

banker's draft,

bill of exchange

Up to Euro 5,000.00

Up to USD 5,000.00

Up to GBP 3,500.00

3.8%

2%

2%

From Euro 5.000,01 to 25.000,00

From USD 5.000,01 to 25.000,00

From GBP 3.500,01 to 17.000,00

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1,5%

1,5%

From Euro 25.000,01 to 250.000,00

From USD 25.000,01 to 250.000,00

From GBP 17.000,01 to 176.000,00

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1%

1%

From Euro 250.000,01 to 500.000,00

From USD 250.000,01 to 500.000,00

From GBP 176.000,01 to 352.000,00

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0.85%

0.85%

Above Euro 500.000,00

Above USD 500.000,00

AboveGBP 352.000,00

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0.65%

0.65%

Minimum Cost

Euro 8,00

Euro 4.00

USD 4.00

GBP 2.75

Euro 4.00

USD 4.00

GBP 2.75

 

Q. How does Transmith Group protect against fraud?

Transmith Group takes several steps to protect both the Buyer and Seller against fraud: 1) all payments by the Buyer are verified as "good funds" before the company  starts the shipping; 2) all shipments are tracked to ensure the Seller shipped and the Buyer received the merchandise; and 3) if the merchandise is fraudulent, it gives the Buyer the chance to return it to the Seller without funds being released.

Q. Who pays SafeDeal service fees?

The cost of the service can be paid by the Buyer, the Seller, or divided between them both. The Buyer and the Seller will come to an agreement, at the beginning of the transaction proceedings, on who will pay for the service. The Buyer is responsible for the payment when the goods are returned, without considering the person who had taken on the responsibility of the payment at the beginning of the transaction.

Q. When do I pay?

The Buyer will be asked to transfer the payment once all the points of the transaction are agreed on by both parties. The payments are net of the sending and receiving costs. To check the amount to be sent we advise you to open the transaction page and refer to the main entry "Total debit".

Q. When will the payment be charged to my credit card?

The payment will be charged to the Buyer's credit card when he/she send a fax with the details required to confirm the payment. When the Buyer receives the monthly bank account statement, it will show that SafeDeal had cashed the payment (please take note that SafeDeal has to receive the payment from the Buyer before asking the Seller to send the goods).

" I can’t say enough good things about the service,..." [more]
IGOR , RUSSIA | ROLEX
" Transmith Group made the ownership transfer transaction..." [more]
MIGUEL , ARGENTINA | TRACTOR
" My Regency Mirror, which was very fragile, arrived with..." [more]
GIANLUCA,ITALY | MIRROR
" Just a note to thank you and your packer for the..." [more]
JOE, ILLINOIS | MICROSCOPE
" You were all so helpful  I can not thank you enough..." [more]
ALVAREZ ,SPAIN | LAMP
"  It was a great experience. Katie was fantastic...." [more]
HANNAH , AUSTRALIA | VEHICLE SELLER
" I found your service to be extremely easy-to-use and..." [more]
MITCHELL , TEXAS | VEHICLE
" This was the first time I was involved in this type of..." [more]
THOMAS , GERMANY | BOAT
" It's been my 3rd transaction with Transmith Group..." [more]
CHANDRA , JAPAN | MOTORHOME
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